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    German Advisor for Action Cameras - Lisbon, Portugal - Foundever Portugal

    Foundever Portugal
    Foundever Portugal Lisbon, Portugal

    Encontrado em: Talent PT 2 C2 - há 4 dias

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    Descrição
    :

    Come and work with us.

    How about to work in a support team focused on the sporting and adventurous public?

    Are you German native or fluent with strong English communication skills?

    Looking to make your career in a multicultural environment in sunny and happy Lisbon?

    So we have the perfect opportunity for you

    Your future project: join our German Customer Support team.

    Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube".

    As a customer service specialist in this project, your daily responsibilities will include:

    • Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software
    • Offering solutions for customers demands by identifying and troubleshooting with the available resources
    • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
    • Meet and exceed our service quality goals, compliance regulations and productivity targets
    • Create amazing experience that people value and we are proud of
    • Be responsible to follow the direction of management and provide feedback

    To succeed in the role, you will need to have:

    • Native or proficient level of German (C2)
    • Advanced level of English (at least C1) both verbal and written
    • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
    • Analytical and problem solving skills with strong attention to detail
    • Desire to learn and advance, be a curious investigator and problem solver
    • High-speed internet access and appropriate conditions for remote work
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

    Benefits.

    • Signing bonus
    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture

    Go further with FoundeverTM

    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Apply today

    Skills/ Custumer Service,English,German
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