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    Netflix Customer Support Consultant - Lisbon, Portugal - speakit

    speakit
    speakit Lisbon, Portugal

    Encontrado em: Talent PT C2 - há 4 dias

    Default job background
    Tempo integral
    Descrição

    We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

    Then this is for you Our collaboration with Netflix gives you the chance to work within the international working environment, while enriching your career

    What you will do:

    • Communicating through chat & phone with subscribers
    • Answering how-to questions about payment
    • Troubleshooting streaming and content issues
    • Assisting subscribers with how-to questions & navigating on Netflix

    Requirements

    • Native German speaker
    • Fluency in English
    • Great communication & soft skills, as well as problem-solving skills
    • Computer knowledge/tech savviness
    • Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset
    • Relocation to Portugal
    • EU Passport holder

    Benefits

    • Competitive remuneration package
    • Relocation covered
    • Accommodation is provided for as long as you work for Netflix
    • Full training by certified instructors
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