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  • Customer Experience Specialist in Lisbon - Porto - BluSelection

    BluSelection
    BluSelection Porto

    há 3 semanas

    Default job background
    Marketing / Publicidade / Relações Públicas
    Descrição

    Customer Experience Specialist in Lisbon

    To succeed in today's competitive market, quality and service are essential for companies. As a Customer Experience Specialist, you will be responsible for delivering exceptional support to our customers.

    Key Responsibilities:

    • Answering customer inquiries with clarity and professionalism
    • Identifying issues and providing effective solutions
    • Maintaining high levels of customer satisfaction through timely issue resolution
    • Recording customer interactions in our CRM system
    • Providing additional support as needed to ensure customer success
    • Collaborating with the team to drive project success and improve overall performance

    Required Skills and Qualifications:

    • Native Dutch speaker
    • Proficient in English for business communication
    • Seeking an international work opportunity
    • Motivated and committed to delivering exceptional results
    • Excellent communication and active listening skills
    • Team-oriented and open to working with diverse nationalities

    About Your Opportunity:

    • Type of contract: Long-term fixed-term, renewable annually
    • Working hours: Full-time (40h/week), Monday to Friday, rotational schedule between 7 am - 10 pm, including a one-hour lunch break
    • Compensation options:
      • With free accommodation (shared flat, bills included): 1040 € gross/month
      • Reimbursement of initial flight expenses after 3 months for international candidates
      • Support with paperwork, bank account setup, etc., upon arrival

      We also offer additional benefits such as free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.

      Living in Lisbon:

      • A vibrant city with rich cultural history and colorful views
      • Affordable European capital lifestyle
      • Delicious cuisine and renowned cafe culture
      • Friendly community, positive vibes, and lively urban life
      • Warm climate and sunny beaches by the Atlantic
      • Large expatriate community and international environment

      About Our Company:

      Based in Lisbon, we value your career development, language skills, accommodation, and social integration. We are a multinational organization recognized as one of the top providers of sales and customer service solutions worldwide. With over 80 nationalities represented on our team, we strive to create a dynamic and inclusive work environment. Are you ready to bring your value to our team?


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