Senior Manager, Travel Services - Lisbon
Somente para membros registrados Lisbon, Portugal
há 6 horas
* Essa faixa salarial é uma estimativa feita pela beBee
What You'll Do
Job summary
As the Senior Manager, Travel Services, you will provide strategic leadership and operational oversight for multiple Travel Experience teams. This role focuses on optimizing our global operations, ensuring the teams deliver on our core promise of excellence, and driving key business outcomes.What You'll Do
- Strategic & Operational Leadership: Formulate and execute strategic and operational objectives for the entire Travel Experience group.
- Team Management & Development: Lead and mentor a team of Managers, providing them with the guidance, coaching, and support necessary to develop their teams and achieve business results.
- Performance & KPI Accountability: Own the overall KPIs for the Travel Experience organization, including customer satisfaction, efficiency metrics, and service quality.
- Process Improvement & Change Management: Drive operational excellence by improving systems, processes, and best practices.
- Data-Driven Decision Making: Utilize business analytics to provide a data-driven approach to operational challenges and strategies.
- Stakeholder Collaboration: Work closely with cross-functional leadership, including Product, Engineering, and Sales, to ensure operational capabilities support company-wide initiatives and new service offerings.
Descrição do emprego
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