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  • Dutch Ship To Bill Analyst - Lisboa - Buscojobs Portugal

    Buscojobs Portugal
    Buscojobs Portugal Lisboa

    há 1 mês

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    Descrição

    German Ship to Bill Analyst

    We are seeking a detail-oriented and organized German Ship to Bill Analyst to join our team.

    Main Responsibilities:

    • Create customer accounts in SAP, perform pre-qualification requirements, and provide account information.
    • Invoice Management: generate invoices, review unbilled sales, process credit/debit notes, and process month-end accruals.
    • Cash Applications: apply, match, and clear payments to appropriate accounts in a timely and accurate manner.
    • Monitor aging items, system auto-match malfunctions, and facilitate timely resolution of unapplied and/or misapplied payments.
    • Collections: manage assigned AR portfolio and overdue payments as per agreed KPIs.
    • Credit: create and modify credit limits as per defined process, release blocked orders.
    • Retail site Mystery Shopper reporting, administrative support for Loyalty program, and special price adjustment activities.
    • Update Global Smart Form; Travel & Entertainment expense report review.
    • Support controls compliance activities; Record Management, Brand & Product Integrity Management, Safety, Security & Health Management reporting, Ergo reporting.
    • Update and reporting of Loss Prevention Observations, Safe Driver Observations, and mileage/work hours in Impact tools; monitoring of POAs, data maintenance.
    • Ensure all complaints/queries are routed to the appropriate internal or external parties for resolution.
    • Attend customer calls, emails, chat, and respond on requests.
    • Create exceptional customer experience for given customer segments in line with SLAs, focusing on First Contact Resolution and low customer effort.
    • Adhere to TAT and accuracy, report KPI's/SLA's as per agreed timelines.

    Requirements:

    • Minimum Bachelor's degree or equivalent in business or related field.
    • Experience in Order Management, MDM, AR, Billing, Accounting/AP, Logistics domains.
    • Native level of Dutch with B2 level in English.

    Benefits:

    • Competitive salary: 50,000 - 60,000 EUR/year (estimated).
    • Meal allowance on card.
    • Career progression opportunities.
    • Parenthood program.
    • Well-rounded health and life insurance packages.
    • On-site gym with indoor pool access, fitness classes, and football pitch.
    • Staff canteen with varied food options and river-facing balcony seating.

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