Business Travel Consultant - Lisbon
Somente para membros registrados Lisbon, Portugal
há 5 horas
* Essa faixa salarial é uma estimativa feita pela beBee
Job summary
Join Navan in Powering In-Person Connections with Relentless Innovation. As a key member of our fast-growing Travel Experience team, you'll support our users' travel needs directly.
Responsibilities
- Provide top-tier travel support via chat, calls, and emails
- Maintain up-to-date knowledge on suppliers, destinations, and systems
- Quickly assess customer needs, urgency, and preferences
- Accurately handle hotel, flight, car, and rail bookings
- Guide customers in self-service options on the Navan platform and app
- Respond promptly, meeting SLA expectations
- Follow company and customer policies, ensuring global compliance
- Give feedback to stakeholders on goal progress and key processes
- Participate in team meetings on products, suppliers, and industry updates
- Stay current on travel industry best practices
- Maintain attendance, complete assigned training, and meet performance metrics
Descrição do emprego
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