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  • Application Support Analyst - Lisboa - Jobtome-All

    Jobtome-All
    Jobtome-All Lisboa

    há 4 dias

    Default job background
    Descrição

    Descrição do Pólo

    O pólo de Banca está a procurar um(a) Application Support Analyst para integrar uma equipa de consultoria em Lisboa, num projeto híbrido.

    Tarefas e Funções

    Apoiar os utilizadores das aplicações, responder aos seus pedidos de apoio técnico; resolver incidentes de acordo com o ciclo de vida da gestão de incidentes, bem como analisar a sua causa raiz a nível funcional; monitorizar os ambientes de produção; assegurar a comunicação diária e transição com equipas de outros fusos horários; desenvolver uma boa percepção da aplicação existente (funcional e técnica).

    Requisitos

    Licenciatura em Engenharia Informática, Estatística, Matemática ou áreas similares (preferencial); pelo menos 3 anos de experiência na área de suporte aplicacional; conhecimentos sobre conceitos de IT e infraestruturas; conhecimentos em SQL / MySQL; conhecimentos em Unix/Linux; conhecimentos de Cloud & Ansible / Jenkins; Dynatrace (ferramentas de monitorização); boas capacidades de comunicação, organização e autonomia; disponibilidade para trabalhar num modelo de prevenção/on-call; idiomas: Inglês avançado e noções básicas de Francês.

    Sobre a Empresa

    A Winning Consulting é uma empresa de consultoria que oferece serviços de consultadoria, formação, recrutamento e investigação. Apoiamos os nossos clientes na procura de soluções inovadoras e sustentáveis, desde a aplicação do conhecimento científico na resolução de problemas complexos de gestão até à transformação digital e tecnológica das organizações.


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