French Customer Support in Porto - TN Portugal

    TN Portugal
    TN Portugal Porto

    há 4 dias

    Default job background
    Recursos Humanos
    Descrição

    French Customer Support Agent Role

    About the Position

    We are seeking a highly motivated and customer-centric French Customer Support Agent to join our team in Porto, Portugal.

    Key Responsibilities

    1. Provide exceptional customer service via phone calls, welcoming and advising customers in a personalized manner.
    2. Offer tailored solutions to address customers' concerns and queries.
    3. Cultivate a positive and engaging work environment by living and sharing our company culture with colleagues daily.

    Requirements

    1. Native-level proficiency in French and fluent English language skills.
    2. Basic computer knowledge and familiarity with Microsoft Office software.
    3. Demonstrated attention to detail and a proactive 'can-do' attitude.
    4. Residency in Porto, Portugal, and EU citizenship.

    Working Schedule

    A rotating shift schedule from Monday to Saturday, 07:00 AM - 07:00 PM, allowing for five working days and two days off depending on shift schedules.

    This role offers a permanent contract and a competitive salary, along with additional benefits such as private medical insurance after four months, including transportation reimbursement up to €40.

    The ideal candidate will thrive in our supportive team culture that prioritizes development, growth, and success.

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French customer support in porto