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  • Customer Service for Luxury Fashion Brands - Porto - BluSelection

    BluSelection
    BluSelection Porto

    há 3 semanas

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    Alta Direção / Consultoria
    Descrição

    Career Opportunity in Customer Service for Luxury Fashion Brands

    We are seeking a highly motivated and fashion-savvy individual to join our team as a Customer Service Agent.

    The ideal candidate will have a passion for luxury fashion and excellent communication skills. As a member of our international team, you will be responsible for providing top-notch customer service to clients and prospects via various channels.

    Your key responsibilities will include:

    • Acting as a fashion expert and mentor to customers during their shopping experience
    • Providing accurate and timely responses to customer inquiries via phone, email, or social media
    • Troubleshooting product-related issues, orders, payment methods, and shipping while maintaining a calm and professional demeanor
    • Coordinating with other departments to resolve complex issues and redirecting related concerns to the relevant teams

    In return, you can expect:

    • A long-term fixed-term contract renewable annually (6 months or 1 year)
    • Full-time working hours on rotating shifts depending on the project
    • Salary options including free accommodation (shared flat, all bills included): 950€ - 1,000€ gross/month (based on experience) or excluding accommodation: 1,300€ - 1,400€ gross/month (based on experience)
    • Benefits for international candidates including reimbursement of initial flight expenses after 9 months, airport pickup, yearly two-way flight ticket back to your home country (within the EU), assistance with paperwork, opening bank accounts, etc., upon arrival, and more

    To succeed in this role, you will need to possess:

    • Fluent German language skills (good English is a plus)
    • A strong interest in fashion and international work opportunities abroad
    • Excellent communication and listening skills
    • A proactive and team-oriented approach to work

    If you are passionate about luxury fashion and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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