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- Acting as a fashion expert and mentor to customers during their shopping experience
- Providing accurate and timely responses to customer inquiries via phone, email, or social media
- Troubleshooting product-related issues, orders, payment methods, and shipping while maintaining a calm and professional demeanor
- Coordinating with other departments to resolve complex issues and redirecting related concerns to the relevant teams
- A long-term fixed-term contract renewable annually (6 months or 1 year)
- Full-time working hours on rotating shifts depending on the project
- Salary options including free accommodation (shared flat, all bills included): 950€ - 1,000€ gross/month (based on experience) or excluding accommodation: 1,300€ - 1,400€ gross/month (based on experience)
- Benefits for international candidates including reimbursement of initial flight expenses after 9 months, airport pickup, yearly two-way flight ticket back to your home country (within the EU), assistance with paperwork, opening bank accounts, etc., upon arrival, and more
- Fluent German language skills (good English is a plus)
- A strong interest in fashion and international work opportunities abroad
- Excellent communication and listening skills
- A proactive and team-oriented approach to work
Customer Service for Luxury Fashion Brands - Porto - BluSelection

há 3 semanas

Descrição
Career Opportunity in Customer Service for Luxury Fashion Brands
We are seeking a highly motivated and fashion-savvy individual to join our team as a Customer Service Agent.
The ideal candidate will have a passion for luxury fashion and excellent communication skills. As a member of our international team, you will be responsible for providing top-notch customer service to clients and prospects via various channels.
Your key responsibilities will include:
In return, you can expect:
To succeed in this role, you will need to possess:
If you are passionate about luxury fashion and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Senior Designer Menswear
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Fashion Stylist
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INTERIOR DESIGN FASHION ACADEMY
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Data Science Associate
Metyis- Porto
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Customer Service Supervisor
MIISTA- Porto