- Answer customer queries via phone, email, or chat, identifying the client's problem and troubleshooting to find the solution.
- Provide general and technical support to customers who use our paid products.
- Educate customers about our services and features.
- A minimum of 12 months of direct customer service experience, preferably in contact centers in a B2C and/or B2B environment.
- Excellent communication skills, both verbal and written.
- Fluency in English.
- A proactive attitude and strong team-spirit.
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Customer Support for Online Video Streaming platform - Lisboa - Cognizant
Descrição
About Us
We are a leading online video streaming platform, offering users a wide range of entertainment options. Our company values diversity, inclusivity, and customer satisfaction.
Job Description
This is an exciting opportunity for a Customer Support Representative to join our team in Lisbon. As a key member of our support team, you will be responsible for providing outstanding multi-channel support to our customers via phone, email, and chat.
Responsibilities
Requirements
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Technical Advisor for Streaming Platform
Somente para membros registrados Lisbon, Lisbon, Portugal
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Customer Support for Online Video Streaming Platform
Somente para membros registrados Lisbon
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Customer Support for Online Video Streaming Platform
Somente para membros registrados Lisboa
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Customer Support for Online Video Streaming Platform
Somente para membros registrados Lisboa, Lisbon
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German-Speaking Quality Analyst Video Streaming Platform
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B2B Arabic Customer Support for Online Streaming Platform
Somente para membros registrados Lisbon, Portugal
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B2B Arabic Customer Support for Online Streaming Platform
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Customer Advisor for Streaming Platform
Somente para membros registrados Oeiras, Lisbon, Portugal
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Real-Time Communication Software Engineer
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Real-Time Communication Software Engineer
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Digital Marketing Specialist German Market
Somente para membros registrados Lisbon, Portugal
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Digital Marketing Specialist German Market
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Kickstart Your 2025 Career as a Hebrew Video Content Analyst
Somente para membros registrados Lisbon, Portugal
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Italian Customer Care Specialist
Somente para membros registrados Lisbon, Portugal
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Video Content Analyst with German
Somente para membros registrados Lisbon, Portugal
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Real-Time Communication Software Engineer
Somente para membros registrados Lisbon
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Real-Time Communication Software Engineer
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Software Engineer
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Arbeiten und Reisen Customer Service mit Willkommensbonus
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Video Content Analyst
Somente para membros registrados Lisbon
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Digital Marketing Specialist German Market
Somente para membros registrados Lisbon