Advertisers Support - Lisboa, Portugal - David Kennedy Recruitment

David Kennedy Recruitment

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard an Arabic speaking Advertisers Support for their Lisbon office.

Position:
Advertisers Support

Location:
Lisbon, Portugal

Employment type:
Full-time

Remuneration:
Base salary.

DUTIES AND RESPONSIBILITIES:

Provide pre and postsales support for all selfservice products
Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
Identify trends and solve problems facing multiple SMB clients
Deliver a positive attitude towards the brand
Maintain and update all jobrelated administrative forms.

REQUIREMENTS:

Native/fluent in Arabic, both oral and written. Fluent in English (at least B2 level)
Minimum 6 months experience in Customer service roles
Knowledge of advertisement industry will be considered as an advantage
Eligible to work in EU or Portuguese residency status
Computer literate with sound knowledge of Microsoft Office package
Excellent communication skills
Resourceful personality that can adapt and remain calm in all situations
Ability to work independently, while being team player at the same time
Able to work rotating shifts.

BENEFITS:

Excellent remuneration package based on experience, skills and performance
Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential
Relocation support.