Dutch-speaking Customer Service Advisor for The - Lisboa, Portugal - City Job Offers

City Job Offers

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

We are looking for Dutch speakers with excellent communication skills to provide high-quality customer satisfaction for this innovative team Join an international team and make new memories in the exciting city of Lisbon while working for a global cosmetics brand.

About the Company

An American
multinational cosmetics company, Estée Lauder is one of the world's
leading manufacturers of makeup, skincare, fragrance, and hair care products. With more than 25 brands sold in over 150 countries, they use creativity and innovation to push the boundaries of beauty products.

Your profile
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Fluent in Dutch and a high level of English.

Excellent listening and communication skills.
Computersavvy.
Open to learning about customer care strategies and understanding the company's products.
Able to work 40 hours per week from Monday to Saturday in rotating shifts.

Your responsibilities

Provide outstanding customer experiences.

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Resolve customer questions as quickly and efficiently as possible
:

Give advice, answer questions, and promote the brands in every interaction.

Benefits

Fulltime position.
Competitive salary.
Fixedterm, renewable employment contract (with a duration of 12 months).
Permanent employment contract after 2 years.
Extra compensation day for working on a Portuguese public holiday.

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Paid initial training
:

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Holiday and Christmas bonuses
:

Private health care insurance.

Relocation package (only available for international employees)

Airport pickup.
Administrative support for integration in Portugal.
Reimbursement of flight costs.
Free annual flight home.

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Room accommodation in a company flat in Lisbon
:

Company events, team buildings, water sports, and free language courses.

Customer Service, Customer Support, Customer Satisfaction, Customer-focused, Communication Skills, Problem Solving, Customer Retention, Complaint Handling, Customer Advice, Telephone Service