Customer Support Dutch Speaking - Porto, Portugal - KGR
Descrição
We are recruiting for an international company a Dutch speaking Customer service Agent, remote position in PortugalMissions:
- Communicate with customers using various channels
- Ensure customer satisfaction and provide professional customer support
- Support standard queries
- Develop an understanding of customer's position and service delivery requirements to enable the delivery of unparalleled service
- Keep records of customer interactions
Profile:
- Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
- At least 6 months of proven work experience in same/similar role
- Knowledge of banking industry will be considered as an advantage
- Good knowledge of Microsoft Office suite
- Excellent communication skills
- Ability to work independently, while being team player at the same time
Benefits:
-
Work from home anywhere in Portugal:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Health and Life insurance
- Meal allowance.
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