Monitoring Technician - Porto, Portugal - Generix Group

Generix Group

Empresa verificada

Porto, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.
Our 850 employees provide a daily support for well-known costumers, leaders in digital
transformation of their Supply Chain. Generix Group is present in more than 60 countries, through
more than 6.000 companies worldwide.
Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic
company, where goodwill is our everyday life In a supportive environment, you can freely share
and improve and skills and expertise.
Generix Group is growing along with its talents, so let's build our future together
Ready to join us the challenge of digital transformation of prestigious clients?

This team works directly with our technical teams based in Paris and/or in other subsidiaries, and
with Customer Support Department.

MAIN RESPONSIBILITIES:

In this context, you will have as main missions:

Management of technical events or incidents;
Perform technical operating procedures;
Prepare operating reports;
Propose continuous improvement actions.

EXPERIENCE REQUIREMENTS:

Degree in Software Engineering, Information Technology, Mathematics or similar;
Prerequisites: background experience with Windows and Linux OS, and basic notions of computer

databases (including networks);

ITIL V3 Foundation Certification would be a plus;
Ability to work in a team, be autonomous and able to respect instructions and procedures;
Communication and analytical skills would be a plus;
Good level of French and English would be a plus. Basic level is mandatory.

OFFER: