Application Support - Lisboa, Portugal - AxiansPT

AxiansPT

Empresa verificada

Lisboa, Portugal

há 3 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

At

AXIANS we seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about the environment and to carry out actions of social and environmental corporate responsibility.

This could be your opportunity to join a project of international scope, with a client that needs you to meet the challenges of digital transformation.

THE JOB
We are looking for a #TechTalent to work as an

Application Support for an national project in the banks sector.

MAIN TASKS

Develop and maintain strong working relationships with the Investor Services Department at all levels to understand the business drivers;
Work with the Application Delivery teams, Infrastructure and 3rd Party Vendor(s) to understand requirements and to deliver/promote appropriate solutions;
Analyse Incidents and put in place preventive action plans for improvement;
Address Support Queries raised by Business Teams, Infrastructure, ADM and 3rd Party Vendor(s) across suite of HFS Applications;
Deliver on Application Production Support to Business Lines, ensuring first class support services;

WHAT WE ARE LOOKING FOR

Good standard of education including (Desirable) relevant IT qualifications and/or Business qualification and/or relevant work experience
Good knowledge of Investor Services Business (Desirable)
ITIL Qualification (Desirable)
4 years of experience in Business or Systems analysis, working in a large corporate environment, preferably in a financial sector
Experience with Issue Tracking systems like, Service Now, etc. (Desirable)
Excellent communication (verbal and written), interpersonal and analytic skills
Experience with internal support organisations and third party vendors
Fluent in English

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WHAT YOU CAN EXPECT FROM US

Stable professional career

Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Reconciliation of professional and family life
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

Attractive, evolving compensation

When working with Axians customers, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits).

You are also entitled to health insurance and free psychology consultations.

**Do you identify with this position?