Bulgarian Customer Advisor - Lisboa, Portugal - Sitel Group

Sitel Group

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

Come and work with us.

Do you want to contribute to an outstanding customer representative service?
Are you

Bulgarian native or fluent with strong

English communication skills?

Looking to make your career abroad in a multicultural environment?

So we have the perfect opportunity for you

Your future project:
join our

Bulgarian Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

Provide first contact resolutions to customer queries
Offer specialized customer support through written and phone communication
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of
Bulgarian (C2)
Advanced level of
English (at least C1) both verbal and written
Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Highspeed internet access and appropriate conditions for remote work

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Must hold EU citizenship or valid work permit for Portugal:

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging companywide initiatives, including our SitelFit wellness program
Job stability
Lifelong skills and experience
Excellent work culture

Join the #SitelLife
Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there

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**Bulgarian Customer Advisor - Portugal