Sales Support - Algés, Portugal - Nortempo
Descrição
Caracterização
O Grupo Nortempo encontra-se a recrutar Sales Support (M/F) para empresa do sector farmacêutico, situada em Algés.
Descrição
JOB DESCRIPTION:
Providing administrative support, on a distance, to the allocated (key) account manager(s) in order to reach commercial objectives and to build up good customer relations.
1- Administrative support of the Account Managers regarding the set-up of correct Quotations in SAP as well as quality check of standard reporting.
Examples of Tasks:
- Drawing up request form for creation of customer master data (collection address, invoice address, VAT number).
- Supervising timely creation of correct masterobjects for sales prices as well as purchase prices for treatment, transport and services.
- Addressing system incompatibilities generated by thequotation check program.
- Maintenance, actualisation and cleanup of SAP quotations with the support of, among other tools, the OBI Mastertable.
- Input of cost distribution in SAP.
- Monitoring accuracy of legal reporting available via ereporting (Waste register, ADR, IMJV, PRTR, EWC).
- Followup on approval process of pro forma invoices in collaboration with customer services during periods of significant price evolutions/price changes.
- Problem solving in relation with SAP
Examples of Tasks:
- Input into the established databases
- Drawing up credit and debit note requests when customer requests come in through the sales department after consultation with the appropriate decision level within Indaver
- Entering supplements (for nonconformities) sales prices in SAP
Examples of Tasks:
- Ensuring that quotations are setup in a smart way in line with the guidelines for quotation setup.
Examples of Tasks:
- Repricing of orders which, inevitably, have late price confirmation (day and monthly prices)
- Update/change quotations according to the rules and guidelines of the optimisation project.
Requisitos
KNOWLEDGE & SKILLS
Education:
Bachelor's degree and / or relevant experience
Experience:
- Min. three years of experience in a commercial/administrative environment.
Job - Specific (technical) knowledge:
- Knowledge of SAP (especially SD flow) or equivalent ERP system
- Ability to retrieve information from SAP and Navision and/or other systems and consolidate the relevant customer information in 1 report on Customer Zone
eg:
retrieve data from another system and be able to link to corresponding data from the other system in order to achieve a proper consolidation.
- Advanced MS Office knowledge (Excel, Word, Outlook)
- Knowledge of languages (Dutch, French, English) if relevant
- Basic knowledge of chemistry is an advantage
COMPETENCIES
Value-linked competencies:
- Empathy, safety and care of the environment
- Mutual trust
- Open in word and deed
- Result-oriented (effectiveness)
- Striving for continuous improvement (efficiency)
Strategic Competencies:
- Customer-oriented (internal/external)
- Willing to share knowledge
- Open to change
Specific Competencies (if applicable):
- Accuracy
- Progress monitoring (= ensure things get done)
- Cooperative
- Initiative (= pick up phone to progress things)
- Planning and organising (= first things first)
Languages
- Advanced knowledge of English is a must
- Advanced knowledge of Dutch is a clear plus
- Knowledge of German is a plus
Oferta
- Local: Algés
- Início do Projeto: Mês de Abril (mas negociável)
Oferta:
- Horário: de 2a a 6a feira, das 09h às 18h
- Salário base: 1180 euro/mês
- Subsídio almoço: 9,60 euro/dia
GESERFOR GESTÃO DE RH E EMPRESA DE TRABALHO TEMPORÁRIO, S.A. (no Alvará 66 de 31/10/1991) e PROSER PRESTAÇÃO DE SERVIÇOS NA PROMOÇÃO, REPOSIÇÃO E APLICAÇÃO DE PRODUCTOS, S.A.
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