Customer Expert Matter - Lisboa, Portugal - Kelly Services-Portugal

Kelly Services-Portugal

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

Publicado

19Feb2024
Salário

Localização

Lisboa
Categoria
Permanente
Sector
Línguas
Referência
BBBH641621
Descrição

Job Location:
Lisbon

Workplace:
Hybrid

Ready to ignite your career as a Customer Expert Matter?

We are recruiting an exceptional
Customer Expert Matter - Mobility Services(M/F) fluent in French and English to join our client's operation in Lisbon.

Our client is an international mobility service provider with about 2,000 locations in more than 100 countries. They are internationally active in the business areas of vehicle rental, car sharing, ride-hailing, and subscription.

What's in it for you?

Direct work contract with our client;
Competitive salary, plus attractive benefits, such as 28 days of vacation per year, health insurance, and performance bonus; The possibility to work in an international and highly intellectual environment.
What is going to be your mission?
Being the first point of contact with customers, and providing advice to their requests about their bookings, rental agreements, complaints, and invoices;
Work closely with other departments to be able to give customers the best service and to increase customer satisfaction.

Work schedule: 8 hours per day between 08 am and 07 pm, from Monday to Sunday.

Workplace:
Lisbon (close to Santa Apolónia)

_Note:
__ After the training period, you can work in a hybrid model._

What do you need to have?

Fluent in
French and
English at a written and spoken level;
Previous experience in Customer Contact and knowhow to deal with challenging customers (preferable);
You are experienced in using MS-Office programs especially Outlook, Word, and Excel; Great ability to express yourself, and organizational skills.

Grab this amazing job opportunity by sending us your up-to-date CV