Night Auditor - Faro, Portugal - Conrad Algarve
Descrição
Sou uma empresa:
Conrad Algarve
Procuramos um colaborador que queira crescer e progredir na área da hospitalidade de luxo, que seja conhecedor dos princípios de acolhimento e apaixonado por prestar um serviço excepcional ao cliente.
Deve ter boas competências de comunicação e também capacidade de se adaptar a uma variedade de tarefas no ambiente de trabalho, mostrando um elevado sentido de flexibilidade, responsabilidade e um entendimento eficaz de como trabalhar em equipa.
Bom nível de língua inglesa é essencial.Requisitos :
- Motivation to work at night
- Works well under stress
- Preferably knowledge of Opera
- Knows basic
Night Audit Procedures:
- Verify and balance totals from all departments ensuring that delegated duties are complete and making necessary adjustments
- Perform and monitor auto post of room and tax charges posted by the systems.
- Reconciliation of balance and settle charges from Micros and process debits and credit rebates for credit cards.
- Prepare revenue reports from spreadsheet
- Welcome and check in guests, taking into account of the established standards.
- Check out of departing guests in accordance with the established standards.
- Be available for guests at all times as a point of contact and co-responsibility for appropriate treatment of guest complaints, passing on and documenting such complaints.
- Provide information and take bookings of all kinds.
- Is responsible for the luggage service at night.
- Acceptance and passing on of the wishes of guests to the corresponding departments / persons
- Good computer skills including knowledge of Excel
- Regard for details and accuracy
- Good level of English and good written and oral communication skills
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