Customer Care Advisor - Lisboa, Portugal - David Kennedy Recruitment
Descrição
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Hebrew-speaking Customer Care Advisor for their Lisbon office.
Position:
Customer Care Advisor
Location:
Lisbon, Portugal
Employment type:
Full-time
Remuneration:
Base salary.
DUTIES AND RESPONSIBILITIES:
- Achieve customer satisfaction in line with expectations and a focus on quality
- Maintain and update all jobrelated administrative forms in a CRM platform.
REQUIREMENTS:
- Native/proficient level of Hebrew, both oral and written. Fluent in English
- Eligible to work in EU or Portuguese residency status
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills and empathy
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Comfortable communicating over the phone
- Ability to work independently, while being team player at the same time
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Private health insurance
- Relocation support and accomodation
- Guidance and tools to reach your full potential.
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