Technician Application Support Officer - Lisboa, Portugal - BNP Paribas

BNP Paribas

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

About the job

Your Main Activities Are
Provide support to users of the systems in a timely and efficient manner

Build and maintain a knowledge base regarding support issues and their resolution

Build a working knowledge of the systems and business area in order to provide a high level of support

Processes requests for specific actions (processing, extraction, specific work, etc.)

Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting

Prepare environments for releases and ensuring that the implementation and pre-production tests are carried out

Profile and Skills to Success
Bachelor Degree in Information Technology and Computer Science

Advanced level of English, both written and oral

Ability to collaborate / teamwork

Ability to deliver / results driven

Ability to understand, explain and support change

Creativity and innovation / problem solving

Client focused

LI-Hybrid

Why joining BNP Paribas?
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Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history.

It has a presence in 65 countries, with around Employees - including more than in Europe.
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Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country.

Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

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International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success.

BNP Paribas holds key positions in its three core operating divisions:

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Retail Banking, a division that brings together all of the Group's retail activities and specialised business lines
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Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services.
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Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional client.
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Diversity and Inclusion commitment
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Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest.

We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally.

Only through this balance we may all be at our best while working.
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Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.

To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.