Customer Support for Gaming Industry - Lisboa, Portugal - World Talent Selection

World Talent Selection

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets.

We Talent Spirit _

You speak
Russian and you are a Gaming Addict? We are recruiting
Customer Support for Gaming Industry - Russian speaker M/F/X - Office in Lisbon, Portugal

Your working day:

Assist with inquiries about account and payment processes;
Resolve login and registration difficulties;
Handle hacked accounts and restore characters;
Address questions about the reward program;
Answer queries about tokens and prepaid game cards;
Handle any paymentrelated inquiries and process refunds;
Professionally manage customer data.
Please note that proficiency in both Russian and English, both orally and in writing, is a prerequisite for this position.

What you need to know to have a chance of getting this job:

Fluent in Russian C2 and English (C1)
Gaming experience / Customer Service
Great communication
High school diploma minimum

-
Valid work permit in Portugal

You will benefit:

Competitive salary + Bonuses + Meal allowance
Work in sunny Lisbon Office
Initial training
Work schedule : Monday to Sunday between 6am to 10pm // 8h per day with rotating shift & 2 days off per week
Private Heathcare & Dentalcare from contract signature
Stable work and career progression;
Great activities
Airport Pickup
Flight refund after 9 month in the company
Accommodation in a room in a flat shared with others employees