Customer Support Advisor - Lisboa, Portugal - JUJUR

JUJUR
JUJUR
Empresa verificada
Lisboa, Portugal

há 2 semanas

João Santos

Postado por:

João Santos

Recrutador de beBee
Descrição

Position:
Polish Customer Support Advisor


Location:
Lisbon, Portugal


Employment type:
Full-time


DUTIES AND RESPONSIBILITIES:


  • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
  • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
  • Make sure that great levels of client service is delivered at all times and ensure a positive experience

REQUIREMENTS:


  • C1 level of Polish and B2 English, both oral and written
  • Passionate about customers and customer service
  • Problemsolving skills
  • Upbeat and positive attitude

OFFER:


  • Relocation support with a room
  • Temporary, renewable working contract
  • 40 Hours per week work on a rotating shift pattern from Monday to Sunday, from 7 am to 5 PM, but it might go up until 10 PM on peak seasons
  • Two weeks training compensated 50%
  • Holiday entitlement according to Portuguese law with 22 days off per year
  • Initial employment contract with a duration of 12 months
  • Subsequent extension of one more contract for 12 months
  • Permanent contract after 2 years
  • Private health insurance after contract signature (additional to standard insurance)
  • A dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
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