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afsana hasan

afsana hasan

Professional (English) remote customer service

Atendimento ao Cliente / Suporte

Lisbon, Lisboa

Social

Serviços oferecidos

Research, chat support, call center, virtual assistant

Virtual assistant
Call center
Chat support
Research
Taxa aproximada: 8 € por hora

Experiência

Outgoing, professional, creative and articulate are some of the words that describe me as a person. I have gathered a multifaceted knowledge within a combined range of competencies within Business Administration, Finance, IT in Digital innovation and Management and People. 

Thence, I am able to mediate and communicate in complex situations between Business-driven IT and people. 

Therefore, I am interested in business-driven IT from micro to macro level, reactive and proactive, and can work both autonomously, and in a team or individually, to solve complex problems in different contextual environments and to create value in the company.

Educação

● Teaching experience in university for undergraduate students 

● Master of Science (Cand.it) in IT (Digital Innovation & Management) 

● Bachelor in Business Administration (BBA) in Finance 

● Good understanding of technological implications, both on micro and macro level 

● Worked as a Public promotion and marketing manager in Copenhagen, Denmark 

● Worked as a full-time Administration and Finance Manager in a renowned company in Copenhagen, Denmark 

● Worked as a customer service in cashier position in Lisbon

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