
amanda becker
Atendimento ao Cliente / Suporte
Serviços oferecidos
Creative mind with ideas that flow naturally, outstanding way of thinking. Seeking of new experiences and challenges everyday. Dynamic and team-focused brand manager, supporting fashion brand with top-class organisational skills and in-depth knowledge of integrated marketing campaign tactics. Focused experienced in overseeing social media marketing for growing organisations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offer top skills in planning, project and community management.
Experiência
Acria - Community Manager Dec 2022- Mar 2023 Acria is a operator of cross-chain real global data network intended to address issue of development of smart contracts that’s lacking off-chain data because of limitation of blockchain.
• Advertised and promoted special events via social media channels.
• Created monthly content calendars and coordinate with staff editors about upcoming content to feature.
• Identified developed and evaluated marketing strategies based on knowledge of company objectives and
market trends.
• Tracked effectiveness of campaigns and adjusted as needed.
• Utilised creative approach to engage users and increase activities.
Drivfit - Head of Costumer Support Sep 2022 - Dec 2022 Drivfit is a car rental company with partnership with Uber, Bolt and Free Now that makes easier for the drivers to start working quickly, without worrying about the costs associated with a car, namely insurance and maintenance, with no minimum rental period.
• On the front line of the company managing customer orders, via e-mail, live chat, calls.
• Act as a gatekeeper for the company, ensuring customer satisfaction and providing professional customer
support in a positive and empathetic manner.
• Provided customers with top of the line service by working on an ‘’on call’' basis for emergencies and
repair.
Nico Marin Studio - Brand and Sales Manager Dec 2021- Sep 2022 Fashion brand crafted in Ibiza and Valencia, Nico Marin uses surplus, vintage and upcycled materials to create unique pieces for vip clients.
• Developed and executed brand communication strategy across all platforms (digital, marketing, events,
photo shoots)
• Provided excellent costumer service at all times.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Attended industry shows and meetings with primary mission of expanding market opportunities.
• Effectively monitored competition and appropriately adjusted costs based on supply and demand.
• Analysing data for trends, insights and information.
Freelance Digital Marketing Specialist Mar 2018-2021 Freelance work managing the marketing mix, including creating content across all digital channels. Key daily activities included social media, e-commerce management, Branding, SEO, Content Marketing, Copywriting and Project Management. I leveraged core consultancy skills to work with clients in different sectors and deliver high-quality work.
• Implemented digital marketing strategies that exceeded company sales targets.
• Generated online customer engagement and had responsibility for all the communication channels,
increasing fans.
• Managed marketing campaigns to cultivate brand awareness and drive website traffic.
Educação
Education
• Digital Marketing Strategy - UAL (University of the Arts London - London College of Communication)
• Fashion Branding - ENMODA - Brazil
• Graphic Design - CALARTS (California Institute of The Arts)
• Brand Management: Aligning Business, Brand and Behaviour - University of London (London Business
School)
Language skills
• Portuguese - Native
• Spanish - Advanced
• English - Fluent
• German - Intermediate
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