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Lisbon
Calbhac Hennessy

Calbhac Hennessy

Customer Service representative

Atendimento ao Cliente / Suporte

Lisbon, Lisboa

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Sobre Calbhac Hennessy:

I'm a hardworking and independent professional with a passion for helping others. Throughout my career, I've thrived in every job I've had and have always been a welcomed addition to any team.

I take pride in my work and always strive to do my best, whether I'm working on a team project or independently. I never complain and am always willing to go the extra mile to ensure that my work is done correctly and on time.

I believe that helping others is a crucial part of any job, and I always take pleasure in doing so. Whether it's training new team members, supporting coworkers, or assisting customers, I am always willing to lend a hand.

I'm passionate about my work and find it extremely important to always do my best. I'm excited about the opportunity to bring my skills and experience to your team and contribute to the success of your organization.

Experiência

My work experience showcases a strong track record of success and a commitment to personal and professional growth. I started working as a bartender in a hotel near the seaside of my hometown when I was just 16 years old, and this job taught me valuable lessons in hard work, customer service, and teamwork. I continued to rise through the ranks and became a mainstay in the bar's day-to-day running.

After working as a bartender, I began working as a sales agent for Britain's largest telecommunications company, EE. This was a very high-pressure role and an extremely demanding job, but I thrived in this environment and regularly exceeded my sales targets, earning some flattering bonuses along the way. This experience taught me essential traits of a successful and disciplined person, such as resilience, perseverance, and a growth mindset.

My work in the Microsoft Partner Network was also highly impactful. As a partner advocate, I advised and assisted Microsoft Partners with different benefits and resources available to them. I spent three years in this role and became a respected senior member of the team towards the end of my time there. This role helped me grow my knowledge and capabilities in a demanding work environment.

In the Facebook Marketing Experts project, I worked as a Facebook marketing expert, helping and teaching business owners how to run and optimize their advertising campaigns. This role required me to balance customer service, technical expertise, and creative problem-solving skills to deliver effective marketing solutions. This experience helped me develop my skills and work with some of the most prominent brands and companies.

To continue growing and expanding my skill set, I plan to seek out new challenges and opportunities that allow me to leverage my strengths and develop new skills. I am open to pursuing additional training or certification in a particular area of interest to further strengthen my skills and marketability as an employee. Additionally, seeking out mentors or networking with professionals in my industry can provide valuable insights and support as I continue to grow and advance in my career.

Educação

I have always had a strong passion for education, having attended school since the age of 4. I started my academic journey at Holy Cross Primary school where I excelled in the three mandatory subjects in Ireland, namely Maths, Irish, and English. After completing my primary education, I attended the CBS Tramore, an all-boys school where I continued to thrive academically. I then transferred to Ard Scoil Na Mara, a mixed school where I broadened my knowledge and understanding of different cultures and perspectives.

After successfully completing my Leaving Certificate exams, I decided to pursue my passion for multimedia by enrolling in the Multimedia course at WCFE. This course provided me with a strong foundation in multimedia, including graphic design, web development, and video production. Through this course, I gained practical skills that have proven invaluable in my work as a marketing expert, such as the ability to create engaging visual content and develop effective digital marketing strategies.

Education has always been a top priority for me, and I believe that my academic background has helped me develop a strong work ethic, attention to detail, and a desire to continuously learn and improve. The skills and knowledge that I acquired through my education have allowed me to excel in my career and contribute to the success of the companies that I have worked for.

Overall, my academic journey has been an essential aspect of my personal and professional growth. The experiences, knowledge, and skills that I have gained through my education have helped shape me into the dedicated, ambitious, and motivated individual that I am today.

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