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Damian Bielewski

Damian Bielewski

Data analyst / Customer support professional

Administrativo

Lisbon, Lisboa

Social

Sobre Damian Bielewski:

I want to grow in a climate that is conducive for personal and professional development which will allow me to work in an environment that allows the freedom of trying new ideas, able to fail, try again and to learn from gained experience. I would like to exploit the full potential that is hidden in me with a bilateral profit for myself and the company which I will be working for. I still haven't evolved my top professional capacity so everything is ahead of me.

Experiência

 

DAMIAN BIELEWSKI

 

 

WORK EXPERIENCE

Supply/Procurement Specialist

Nicolaus Copernicus University in       Bydgoszcz/Poland

2006-2009

- gathering material request and preparing quotes

- active sourcing for new suppliers

- preparing and conducting tender procedures

- settlement of deliveries

 

Sales/Supply Specialist

NARZEDZIA.PL          Bydgoszcz/Poland

2009-2010

- Sourcing vendors based on daily/ weekly/monthly requests

- active acquisition of new customers in EU

- full support of order to pay process 

 

Sales/Supply Specialist

RR_NARADI s.r.o.         Prague/Czech Republic

2011-2013

- Sourcing vendors based on daily/ weekly/monthly requests

- active acquisition of new customers in EU

- full support of order to pay process 

 

Quotation Buyer at Procurement Team

ATOS sp. Z o.o.         Bydgoszcz/Poland

2014-2015

- Creating quotes based on requests

- daily communication with vendors

- creating Purchase Orders

- preparing negotiations for new contracts

- ongoing update of CRM 

 

Customer Service Specialist

XEROX s.r.o.        Prague/Czech Republic

2015-2016

- contacting and resolving customers issues on daily basis (via phone, chat or e-mail)

- creating presales leads for new customers

- ongoing update of CRM 

 

 

 

 

 

 

 

 

 

IT Help Desk Specialist / Customer Service Specialist 

DP DHL IT Services          Prague/Czech Republic

2017-2018

- analyzing and resolving incidents and queries of customer via phone, skype chat and e-mail for Polish, English and Czech clients

- performing troubleshooting for customers via remote session by BOMGAR/TEAMVIEWER 

- resolving issues with Microsoft software: MS Systems, MS Office, Skype etc.

- performing installation on Cs computers

- ongoing update of CRM 

 

Inside Sales Representative 

WEBHELP – Hewlett Packard Project        Prague/Czech Republic

2019-XII 2019

- creating quotation based on customer request

- daily contact with Cs via phone or mail

- preparing pre invoice 

- contact and cooperation with sales team in Poland

- ongoing update of CRM 

 

IT Help Desk Specialist / Customer Service Specialist

TELEPERFORMANCE – Microsoft project        Athens/Greece

2020

- analyzing and resolving incidents and queries of customer via phone, skype chat and e-mail for Polish and Czech clients

- performing troubleshooting for customers via remote session by Microsoft tools 

- resolving issues with Microsoft software: MS Systems, MS Office, Skype etc.

- performing installation on Cs computers

- ongoing update of CRM 

 

Customer Service Specialist – TELEPERFORMANCE – Social Media - Lisboa/Portugal         V 2021 – V 2022

 

Customer Service specialist – Majorel (Apple project) – V2022-I 20233

 

 

Educação

Kazimierz Wielki University in Bydgoszcz

June 2006

Bachelor of Business Administration 

 

Nicolaus Copernicus University in Toruń

June 2008

Law – without degree (ended at third year of education)

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