Harri Timonen

Continuous learning for sustainable transition (certifications):
* Datacamp career tracks: Tableau, R, Python, SQL, 2022 (in progress)
* 11 TFCD (Task Force on Climate-related Financial disclosures) courses, 2022
* GRI Certified Sustainability Professional, 2021
* Microsoft Data Analyst Associate, 2021
* PRINCE2 Agile Foundation, 2020
* Green Project Manager, GPM-b, 2020
* PRINCE2 2017 Foundation, 2018
* ISSP Sustainability Associate, 2018
* ITIL Foundation, 2018

Supportive working experiences and skills:
* Risk management - Frameworks (ISO31000, COSO-WBCSD), Techniques (ISO31010)
* Business continuity (ISO22301) – IT (ISO 27301), Business impact analysis, resiliency 
* Information security – ISO 27000 series, General Data Protection Regulation, Cyber security
* Customer relationships - Consultation, Service desk, Digital tools, Workshops, Remote working
* Finance - Front- & Back-offices (Payments, Securities & Treasury)
* User experiences (UX) and testing – Research and design techniques, Human-centred design

Soft skills:
* Independent working – Freelancing, Creativity & Problem solving techniques, Prioritizing & Mensa
* Working with others – Empathy, Accountability, Emotional & cultural intelligences
* International experiences: Finland, Scotland, Netherlands, Belgium, Spain, Poland, Portugal

Please, find more about my skills in my LinkedIn articles.

Work and international life experiences

06/2016 - current             Freelancer, Remotely

Services                              Projects based on my skills, Translation, WordPress websites

Skills                                    Entrepreneurship: Business, financial & marketing planning, Sales, IT, Networking

Customer service positions to finance my studies

07/2020 – 05/2021          Credit specialist, Teleperformance, Lisbon, Portugal

01/2019 – 06/2020          IT advisor in cloud infra, Capgemini, Krakow, Poland

12/2016 – 12/2018          Banking customer service specialist, Webhelp, Malaga, Spain

Achievements                    Top performer according to KPIs in all 3 companies, monthly employee nomination

Responsibilities                 Continuous improvement project (Capgemini), translations (TP), taxation (Webhelp) 

Skills                                    Customer service remotely: ServiceNow, Citrix, cloud, ITIL, Agile, Lean, Problems

Enterprise risk management, project management and IT positions

05/2015 - 11/2015           Risk Manager, Eba Clearing, Clearing house, Brussels, Belgium

11/2010 - 03/2012           Risk Consultant, Self-employed (Hapix Oy), Finland

06/2010 - 10/2010           Tester, HiQ Finland Oy, IT Services, Finland

05/2009 - 05/2010           Sabbatical, Around the world travelling: Cultural and Emotional intelligence

02/2006 - 04/2009           Risk consultant, Marsh Finland Oy, Insurance broker, Espoo, Finland

Achievements                    Project manager in Marsh and self-employed: 3000€ - 100 000€ projects

Responsibilities                 Project manager and team admin: risk mgmt., auditing, IT projects, IT main user 

Skills                                    Enterprise risk management ISO31000, business continuity ISO22301, ISMS

Banking and database administration positions

04/2005 - 10/2005           Travelled from North America to South America between jobs

12/1999 - 03/2005           Back-office & database specialist, Aktia Savings bank, Finland

Achievements                    Project manager: Stock exchange related projects, customer, Database admin 

Responsibilities                 Self-directing back-office team, Stock exchange database project manager

Skills                                    Security and treasury back-office, security database admin and management

11/2012 - 06/2014           Postgraduate diploma in Development Management, The OU, UK

Majors                                Social responsibility, Sustainable development, Microfinance, Problem solving 

01/1998 - 12/2001           Bachelor of Business Administration, Helia University, Helsinki

Majors                                Accounting, Finance, Economics, Research methods, Entrepreneurship              

Thesis                                  Private Consumption Expenditure in Finland 1975-1999  

08/1995 - 05/1997           Vocational Qualification in Foreign Trade, Business College, Espoo

Major                                  International Business Environment, Anniesland College, Scotland               

08/1990 - 05/1993           Undergraduate, Espoonlahti High School, Espoo