Inês Mateus

Training in Management
of Social Organizations,
with more than five
years of experience in
administrative
operations, coordination
and management.
Versatility in
supporting NGOs, IPSS
and Cultural Venues &
Artists. Duties such as
Secretary, Cultural
Production and Customer
Service Representative
(CSR).
Looking for a new job
opportunity in a different
field in order to fulfill
new career plans.
Leadership, planning and
time management are
some of the skills
acquired in previous
professional experiences.

GESTAVIA - Human Resources Administrator (05|2024-to date)
Tasks:
Filing and administrative support;
Drawing up and management of employment contracts;
Monitoring Quality, Environmental and Safety Audits;
Management of Personal Protective Equipment (PPE);
Welcoming and integrating new employees and registering
files;
Administrative support for recruitment processes;
Support for the Human Resources department.

International School Of Palmela - Secretary (11|2023-to date)
Tasks:
Administrative support tasks;
Database management;
Issuing official documents and declarations;
Telephone contacts and email correspondence;
Support in organizing and coordinating meetings and events;
Reception;
Management of the School's logistics;
Supporting the coordination management.

Majorel | Booking.com Project - Customer Service
Representative (12|2021-03|2023)
Tasks:
Excellent customer support Bilingual (English/Portuguese);
Communication with clients by phone, chat and e-mail;
Implementation of creative methods, improving the
relationship between the client and its customers and
partners;
Creation of workshops, improving the team's skills for better
results.

CHAPITÔ - Secretary | Administrative | Cultural Production
(07|2018-11|2021)
Tasks:
Administrative support tasks;
Issuing official documents and declarations;
Telephone contacts and e-mail correspondence;
Support in organizing and coordinating meetings and events
in the area of Culture and the Performing Arts;
Assistance with cultural production, reception and box office;
Managing the logistics of the Circus School.

Management of Social Organizations (2016|2018)
School of Business Sciences - IPS

Event Wise Personal Development Training (2016)
Olde Vechte Foundation, Netherland