Joana Oliveira

Recruitment and Selection Processes: 

• Led End-to-end recruitment process, from profile assessment to final shortlist, ensuring a positive candidate experience and enhancing the employer brand. Collaborated with a diverse range of professionals, including Medical Information Representatives, in-store sales representatives, Marketing Managers, HR Managers, Costumer Service roles, Project Managers, Software Engineers , among other coordinators and leadership roles. 

Organizational Development Projects and Human Resource Strategy: 

• Develop and implement HR strategies and initiatives aligning with business goals. o Managed employee relations, addressing demands and grievances to maintain a positive work environment. o Analyzed and qualified functions (70+/project); created Competency Profiles; o Designed and managed Performance Appraisal Systems, Career Management, and Compensation Plans; 
• Conducted 360-degree Feedback and Development to detect training and development needs. o Diagnosed Engagement, Climate, and Organizational Culture; 
• Facilitated Organizational Change using Behavioral Insights and Nudging strategies; 

Assessment & Development Centers: (Talent Development): 

• Led comprehensive assessment initiatives tailored to client needs. 
• Strategized competency evaluation frameworks using tests, simulation exercises, and structured interviews. 
• Conducted assessments, meticulously evaluating participant performance. 
• Produced detailed reports integrating strengths, areas for improvement, and actionable development insights. 

Learning & Development: Developed and monitored comprehensive learning and development programs, from initial planning to final deployment. 

• Developed customized courses based on identified training needs, ranging from small workshops (2 hours) to extensive courses (12 hours per module). 
• Prepared all necessary materials, including training schedules, exercises, slides, and evaluation dossiers. 

People Analytics: Continuously track and analyze pipeline HR metrics to provide insights to continuous process improvement through advanced Excel. 

• Conducted data analysis to identify predictors of career progression, compensation, and development using SPSS and Excel. o Developed HR dashboards and scorecards in Excel and Power BI to support informed decisionmaking. 
• Created customized, automated reports using Excel and Python, for efficient mass export and data handling.

Master’s Degree | Human Resources Management Lisbon School of Economics & Management