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Lisbon
Kristian van der Gragt

Kristian van der Gragt

Customer service - Sales professional

Atendimento ao Cliente / Suporte

Lisbon, Lisboa

Social

Serviços oferecidos

Native Dutch-speaking sales and customer service professional with over 10 years of experience in high-volume, international environments, including PayPal, Booking.com, Vistaprint, and Sixt. Proven track record in inbound sales, upselling, and achieving top conversion rates. Recognized for my competitive nature, having won an award for achieving the highest conversion rate among multiple international teams at Sixt. A clear communicator, team player, and problem-solver with a passion for exceeding targets. Skilled in multilingual communication (Dutch, German and English). Consistently got high customer satisfaction rates in my customer service roles.

Customer service
Sales
Taxa aproximada: 12,5 € por hora

Experiência

Native Dutch-speaking sales and customer service professional with over 10 years of experience in high-volume, international environments, including PayPal, Booking.com, Vistaprint, and Sixt. Proven track record in inbound sales, upselling, and achieving top conversion rates. Recognized for my competitive nature, having won an award for achieving the highest conversion rate among multiple international teams at Sixt. A clear communicator, team player, and problem-solver with a passion for exceeding targets. Skilled in multilingual communication (Dutch, German and English). Consistently got high customer satisfaction rates in my customer service roles.

Educação

  • Havo Diploma (Higher General Secondary Education), The Netherlands 
  • Communication Training – TeleTrain, 
  • Amsterdam (2008 & 2010) • Technical & Financial Customer Support Training – PayPal & Telfort 
  • Self-Directed Learning: Market Analysis & Investment Strategies (2017-Present, Self Employed)

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