M A Rahman Rahman

I am a positive and proactive individual, always willing to learn and enhance my knowledge. I am quick to grasp news ideas, concepts and technologies and to develop creative and innovative solutions to problems. I enjoy being part of a team; I can and will thrive in challenging times.

Job History:

 1. Position: Customer Service

July 2023 - Till now: Cais de Belém: R.Vieira portuense 64, 1300-085, Lisboa.

Responsibilities: Customer Service and queries, maintaining health & food safety, customer order management, staff training, banking, stock management, event management.

2. Position: Customer Relationship Manager

January 2021 – April 2023:  Seher Palace, 70 Rua São Tomé, 1100-563, Lisbon, Portugal.

Responsibilities: Customer Service and queries, maintaining health & food safety, customer order management, staff training, banking, stock management, event management.

3. Position: Customer Relationship Assistant Manager

June 2015 – June 2020:   Afro Beauty Centre LTD, 97 Deptford High St, London, 

SE8 4AA, United Kingdom.

Responsibilities: Customer Service and queries, online customer order management, staff training, stock management.

4. Position: Team Leader

May 2013 - April 2015:    M&S Simple Food, St George's Hospital (London). 

Blackshaw Road, London, SW17 0QT

Responsibilities: Customer Service, Staff Training, Stock Management, Everyday Banking.

Academic Credentials:

MBA Innovative Management, 2012

Awarding Body – Coventry University

EDSML in Strategic Management and Leadership, 2011

Awarding Body Edexcel, UK

B.Sc. Hon’s in Computer Science (2009), Bangladesh

The People’s University of Bangladesh

B.Sc. Engineering in Computer Science & Engineering