Maryam Olalekan

• Played a crucial role in ensuring client satisfaction and maintaining strong relationships with policyholders, acting as the bridge between customers and the organization. 
• Assisting customers that have questions about their coverage, need assistance with claims and help them seek guidance on policy options, by offering clear explanations to help the policyholders make informed decisions and navigate the complexities of the insurance world. 
• Guiding policyholders through the claims filing process, helping them understand the required documentation, deadlines, and coverage limits, also provide reassurance, answer questions and liaise with claims adjusters to expedite the process. Also, contribute to policyholders' peace of mind during challenging times.

Worked as an Auditor 2021-2022

Worked as an account manager 2019-2020

Bachelors degree in Accounting