nicholette prince

Summary

Purposeful leader with over 14 years of experience in various industries, specializing in Workday HCM, HRIS, HR Analytics, and Agile Project Management. Skilled in data visualization, business analysis, documentation, and reporting. Agile trained and proficient in Tableau, Workday Prism, and other reporting tools. Strong expertise in leading teams, driving HR strategy, and implementing data-driven solutions.

Work Experience 

 Lead Workday Consultant HCM And Reporting | Techstra Solutions – CVS Health | February 2023 – September 2023

• Developed and implemented a comprehensive reporting strategy aligned with the organization's goals and objectives.
• Led the knowledge transfer of HCM, Reporting, Recruiting and Talent by conducting Training Sessions and creating Training Documents
• Ensured the availability and reliability of the reporting infrastructure within Workday, including configuring and maintaining data sources, establishing data integrations, and optimizing the reporting environment for efficiency and performance.
• Collaborated with stakeholders to understand their reporting requirements, provided guidance on report design and data visualization, and ensured the availability of self-service reporting capabilities for end users.
• Established and enforced data governance policies and procedures to maintain data integrity, consistency, and security within the Workday system.
• Managed data migration activities, including data extraction, transformation, and loading into Workday HCM, ensuring data accuracy and integrity.
• Collaborated with technical teams to develop integrations between Workday and other systems, ensuring seamless data flow and process automation.
• Provided leadership and guidance in defining security roles and permissions within the Workday system, ensuring data privacy and system access control.

Director of Workday Reporting and Analytics| Everest Re Group Ltd | May 2022 – February 2023

• Led the development and execution of comprehensive Workday reporting strategies, aligning with business objectives and priorities.
• Managed a team of reporting analysts and developers, providing guidance, coaching, and mentorship to drive high-performance and achieve reporting goals.
• Collaborated with key stakeholders, including HR leaders and executives, to understand reporting requirements and deliver actionable insights.
• Designed and developed complex Workday reports, BIRT reports, dashboards, and analytics.
• Implemented best practices and standards for data governance, data integrity, and report documentation.
• Conducted data analysis, data validation, and quality assurance to ensure accuracy and reliability of reporting outputs.
• Identified opportunities for process improvement and optimization in reporting workflows, data management, and report delivery.
• Stayed up to date with the latest Workday releases and reporting functionalities, providing recommendations for system enhancements and improvements.
• Collaborated with cross-functional teams, including IT and HRIS, to integrate Workday reporting with other systems and tools.

HRIS Workday Manager | Clough Group of Companies | Oct 2021 - May 2022

• Ensure that integrations are functioning as expected and create/run Enterprise Interface Builder (EIB) as necessary.
• Developed and executed test plans, performed system testing, and supported user acceptance testing (UAT) to validate the functionality and performance of the Workday solution.
• Provided end-user training and support during implementation and post-go-live phases, ensuring successful adoption of the Workday system.
• Assisted clients in data migration activities, including data extraction, transformation, and loading into Workday HCM.
• Conducted data analysis and provided data conversion recommendations to ensure data quality and integrity in the Workday system.
• Collaborated with technical teams to develop integrations between Workday and other systems, ensuring seamless data flow and process automation.

Senior Workday Reporting and Analytics Consultant | Bright Horizon Solutions – Watertown, MA | Aug 2020 - Oct 2021

• Created and maintained reports in Workday and led the project layout for production of reports to fulfill business needs.
• Managed Workday security, organizational hierarchies, and system structure to support organizational requirements and maintain data integrity and accuracy.
• Collaborated with the Payroll and Finance department to configure payroll and finance reports.
• Developed and implemented trending, dashboards, and custom reporting for Global HR KPIs.
• Conducted audits of existing reports and calculated fields, identifying opportunities for refinement, and developing new reports.
• Worked with recruiting to develop and publish standard and recommended reports.
• Developed and conducted operational and analytical User Acceptance Tests (UATs) to track workforce metrics, provide insights into employee data, and identify trends.
• Created complex custom reports using Workday reporting functionality and custom fields.
• Configured and deployed worklets and developed dashboards in Tableau with a focus on Learning and Development.
• Provided expertise and recommendations for building reports and manipulating data using Business Intelligence software.
• Developed automated reports and dashboards for clients to achieve self-service analytics goals.

Head of Workday Reporting | ITT Corporation - White Plains, NY | Sep 2019 -  September 2020

• Led the preparation and delivery of Talent module reports and dashboards.
• Developed recruiting and talent management dashboards for global organizations.
• Established data governance framework to protect data privacy and security.
• Maintained and improved reporting products to support HR and business leaders.

Workday HCM Consultant | Marmon Holdings Inc, a Berkshire Hathaway Company - Chicago, IL | Dec 2019 - Mar 2020

• Identified, validated, and tested business process and configuration changes.
• Configured Workday security roles and managed EIB data loads.
• Provided advisory services and guidance on system requirements.
• Developed dashboards and reports for various HR modules.
• Provided day-to-day support for Workday system users, addressing inquiries, troubleshooting issues, and resolving technical problems.
• Assisted in data migration efforts, ensuring accurate and timely transfer of employee data from legacy systems to Workday.
• Collaborated with HR and IT teams to identify system enhancement opportunities and implement configuration changes to meet evolving business requirements.
• Conducted regular system audits to maintain data integrity and compliance with HR policies and regulations.
• Assisted in the development and execution of test plans to validate system updates and changes.

Senior Workday Technical Consultant, Glyde Consulting LLC (EPI-USE America) – Atlanta, GA | Nov 2018 to Apr 2019

• Led system upgrades, enhancements, testing, and validation processes, ensuring the smooth implementation and performance of HR systems.
• Managed employee data, compensation, recruitment, benefits administration, time and attendance tracking, talent development, learning initiatives, payroll processing, and reporting through effective HR system support.
• Provided technical support and troubleshooting for system users, resolving issues promptly and ensuring smooth operation of the Workday platform.
• Supported Workday Implementations, across various functional areas including Human Capital Management (HCM), Compensation, Recruiting, Benefits, Time and Attendance, Leave and Absence Management, Talent, Learning, Payroll, and Reporting

Workday Reporting And Analytics Consultant, Citrix Systems Inc – Fort Lauderdale, FL | Jun 2016 to Oct 2017

• Assisted in the implementation of Workday HCM system, specifically focusing on reporting requirements gathering and design.
• Created and maintained reports using Workday Report Writer, helping HR and management access critical information on employee data, compensation, benefits, and performance.
• Conducted data analysis and troubleshooting to resolve data inconsistencies and ensure report accuracy.
• Supported end-users with report creation, modification, and troubleshooting, providing timely resolution to their queries and issues.
• Assisted in the development of training materials and conducted training sessions for end-users on Workday reporting tools.

Senior Talent Acquisition Analytics Consultant, Office Depot- Boca Raton, FL | June 2015 to June 2016

• Solely responsible for developing reporting infrastructure using complex Excel formulas, pivots, v lookups, Access, Peoplefluent, and SAP Business Objects for talent acquisition, meeting business needs and supporting tactical or strategic decisions.
• Provided KPIs and data visualization analysis to support EEOC requests, diversity data, and talent management metrics.
• Led the project for implementing Talent Acquisition Analytics technology solution, ensuring accurate reporting of project schedules, costs, budget, and scope.
• Identified project dependencies, system enhancements, improvements, and new applications within the Peoplefluent system to address emerging HR and business priorities.
• Collaborated with teams and consulted with system users to understand business processes, identify reconfiguration opportunities, and evaluate solutions to business issues and challenges.
• Worked directly with the TA Project Manager to test and implement system enhancements or improvements.
• Conducted testing on system updates, new releases, enhancements, and interfaces to ensure processes functioned as designed.
• Utilized Tableau to design, develop, and maintain complex custom reports and queries as needed.
• Maintained documentation for system specifications, configurations, processes, and procedures.
• Led change management and training activities to drive adoption of new processes and talent acquisition technology.

Scheduling Project Manager, Kaplan University, Fort Lauderdale, FL | May 2007 to June 2015

• Oversaw the development and management of employee schedules for a team of 2000+ employees, ensuring adequate coverage for shifts and minimizing overtime costs.
• Collaborated with HR team to establish scheduling policies and procedures in compliance with labor laws and company guidelines.
• Utilized Kronos to optimize employee schedules based on workload, availability, and skill set, resulting in a 20% reduction in scheduling conflicts.
• Coordinated with department managers to address staffing needs, adjust schedules, and manage employee time off requests.
• Developed and delivered training programs for supervisors and employees on scheduling best practices and compliance guideline.
• Collaborated with payroll department to  create reports to ensure accurate and timely processing of employee timecards and payroll records within Workday.
• Assisted in conducting employee orientation and training programs, providing information on company policies and procedures.
• Conducted regular audits of employee data within Workday, ensuring accurate recording of hours worked and adherence to scheduled shifts.

Education : Master of Science (MS), Human Resource Management NOVA SOUTHEASTERN UNIVERSITY － Davie, FL

Bachelor of Science, Counseling Psychology NORTHERN CARIBBEAN UNIVERSITY

Skills: Workday Implementation, WD BP Configuration, Integrations, Testing and Validation, System Optimization, Requirements Gathering, Troubleshooting and Issue Resolution, Data Management and Migration, Report Development and Customization, Cross-functional Collaboration, Project Management, PRISM, Training and Support