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Braga
Prunella Muyuya

Prunella Muyuya

Customer Care Agent

Atendimento ao Cliente / Suporte

Braga, Braga (São José de São Lázaro), Braga

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Serviços oferecidos

Tech-savvy professional with Google IT Support certification and project management knowledge. Seeks to apply strong problem-solving and organizational skills in an English-language customer support role. Committed to efficient task management, continuous learning, and optimizing support processes

Customer support
Project management
Customer care agent
Taxa aproximada: 11 € por hora

Experiência

I possesses a varied professional background encompassing customer service, sales, finance, administration, gaming, hospitality, and healthcare support. My experience includes managing teams, handling customer inquiries, financial reconciliation, data management, and operational oversight. This diverse skill set demonstrates a strong ability to adapt to different industries and roles while maintaining a focus on customer satisfaction and process efficiency.

 

Educação

My educational background is heavily focused on project management, with multiple certifications including PMP, CAPM, and PRINCE2. They also possess technical certifications such as Network+ and have recently completed Google's IT Support and Project Management Professional Certificates, demonstrating a strong commitment to professional development in these areas.

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