Robin Born

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L’Osteria, Wertheim, Germany— Bartender & Receptionist
June 2022 - September 2022
● Preparation of 26 mixed drinks like Aperol Spritz, Moscow Mule
etc. in a high-volume Italian restaurant (360 seats)
● Preparing 7 types of coffee with a portafilter machine involving
Latte Art
● Responsible of attending phone calls, managing table
reservations, taking takeaway orders, managing the payment
process and handling other customer requests
● Bar opening and closing duties, making sure the inviting
appearance of the bar from a customer perspective and hygiene
● Greeting guests at entrance and allocating them a suiting table
● Training new staff
Wotels Hub, Ericeira— Rotational Employee & Night Auditor
September 2022 - PRESENT
● Night Auditor at WOT Hotel: performing check-in & check-out
and providing guests with any information they need
● Breakfast Service at WOT Ericeira Surf Hostel: Ensuring smooth
flow of breakfast buffet and accompanying clients
● Events Management: Encouraging guests to sign up for events
and carrying out Volleyball- & Ping Pong tournaments
● Housekeeping: Preparing apartments, garden houses, private
rooms and dorms for the perfect first impression
● Bar Service: serving cocktails and other drinks

Universidade Europeia, Lisbon — Bachelor of Science in Hospitality and Tourism Management
September 2019 - January 2022
Courses: Luxury Industry Management, Resorts and Hotel Management,
Accommodation Management, IT Systems, Marketing Management,
Relationship Management and CRM, Accounting, Financial Management
 

CETT School of Tourism, Hospitality and Gastronomy,
Barcelona — BSc in Hospitality and Tourism Management
January 2022 - June 2022
Mandatory international semester. Courses: Smart Tourism,
E-commerce, Leadership and Entrepreneurial Management