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Lisbon
Stefano Bonvini

Stefano Bonvini

Team leader and Workflow Lead

Atendimento ao Cliente / Suporte

Lisbon, Lisboa

Social


Sobre Stefano Bonvini:

I think to be a professional and precise person. I am a cheerful and ambitious. I like to achieve individual and 
team goals, grow up. I am a strong team player

Experiência

Team management (achievement of goals and KPI's, coaching, reports);
Preparation of the weekly channel coverage plan;
Analysis of the team and individual KPI's.
Analysis of volumes;
Dsat and TRT (total resolution time) review

Educação

High School Luigi Einaudi (Cremona)

Economics studies

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