Susana Coutinho

I am passionate about People and Technology.

I believe in companies that focus on their people, giving them tools and time to grow, learn and evolve. Companies that want to see their employees happy and fulfilled and that care about life beyond work! These are, for me, the great companies of the present with their feet on the future.

I have been working on tech recruitment since 2014. I see myself as a full-stack HR expert. My professional and academic background allows me to work in all HR areas from talent acquisition, development and retention. From hire to retire! Professionally, nothing makes me more fulfilled than finding the right person for the job :)

Head of Recruitment , PerfectSolutions Innovation Technology, Porto

January 2018 — Present

I was hired to develop from scratch a new business area, the Recruitment of Technological Profiles. Thus, my daily work includes ensuring all the commercial and prospecting part, as well as ensuring the technical response of all existing recruitment processes.

Sénior Recruitment consultant, Spring Professional, Porto

April 2017 — January 2018

Technical and commercial responsible for all recruitment processes of technological profiles

Talent Acquisition and development partner, Jumia, Porto

April 2014 — November 2015

Responsible for Recruitment process - 100 developers were hired from September 2014 until February 2015.

Responsible for the definition and implementation of the training strategy for all employees.

Responsible for On-boarding process and Off boarding (exit interviews and data analysis)

Responsible for designing and establish metrics and KPI ́s for talent acquisition and

training/talent development and retention

Project manager (Training Projects), Escfop, Guimarães

January 2012 — April 2014

Responsible for the creation, implementation and coordination of specific training projects for women prisoners in a prison with the aim of providing them with the skills to create their own business when their prison sentence finish

Master (Engineering and services Management), Faculdade de Engenharia da Universidade do Porto (FEUP), Porto

September 2010 — July 2012

Graduated with final average 17/20
The Master in Service Engineering and Management (MESG) aims at developing competences to

conceive, design, implement and operate technology enabled service systems.

Today, the service sector represents more than 70% of production and employment in the
most developed world economies, and its relevance is increasing everywhere. Service provision involves people, processes and technologies. As such, developing and managing services requires multidisciplinary competences in diverse areas, such as technology and social sciences.

Psychology (social and organizational), Universidade Fernando Pessoa, Porto

September 1999 — July 2004

Graduated with final grade 15/20 Specialized on Organizational Psychology