Tofayel Chowdhury

As a motivated individual with experience in customer service and sales,I am skilled in building strong customer relationships and understanding their needs. My excellent communication and interpersonal skills allow me to provide superior customer service. Additionally, I am an organised and dependable candidate who successfully manages multiple priorities with a positive attitude. I am always willing to take on added responsibilities to meet The team goals.

Counter assistant
Prisma Atarefado, Lda [ 02/07/2022 – 31/12/2022] City: Agualava Cacem Country: Portugal Employing a consultative approach, I effectively identified customer needs and recommended appropriate products and services. By providing prompt and polite support, as well as informing customers about ongoing promotions, I contributed to increased sales and customer satisfaction.
 

Restaurant food and beverage manager
Pepper Dinning [ 01/02/2016 – 31/12/2019] City: Uckfield Country: United Kingdom
I focused on delivering exceptional customer experiences by creating a positive atmosphere and managing front- of-house staffing. In addition, I handled payroll, hiring processes, and coordinated catering services for special events and functions to ensure seamless operations.
 

Head waiter
Blue Asia, Indian Restaurant [ 2013 – 2015] City: Uckfield Country: United Kingdom
As a head waiter, I supervised and trained waitstaff to uphold high-quality service standards and efficient table management.
By promptly addressing customer concerns and special requests, I ensured a positive dining experience for all guests.
 

Kitchen assistant
Uckfield Tandoori [ 2009 – 2012] City: Uckfield Country: United Kingdom
As a kitchen assistant, I supported the kitchen staff by efficiently preparing ingredients and maintaining a clean,
organised workspace. Additionally, I contributed to the timely preparation and plating of dishes, adhering to

Master of Arts(MA)
Anglia Ruskin University [ 01/07/2014 – 01/07/2015] Address: Bishop hall Lane, CM11SQ Chelmsford(United Kingdom) Extended 

Postgraduate Diploma
EDUQUAL [ 06/06/2014 – 30/06/2015 ] Address: London (United Kingdom)