Vladyslav dobrynchuk

always ready and easy to learn new things.

Foundever
Suporte ao cliente
Lisboa, Portugal
dealing with clients, processing complex tickets, analyzing problems
from photographs and evidence, solving as a top team and calculating compensation if applicable, solving problems with payments, personal data
 

Upwork
Game tester, QA analyst 

Lisboa, Portugal
documenting bugs, collecting a report from development teams, drawing up a blueprint for building a solution
 

Siemens Energy Engenheiro QA
Lisboa, Portugal
Reading product documentation: instructions and recommendations from developers and product analysts. Drawing up test cases for testing: which functions need to be tested and in what sequence, taking into account all possible scenarios of user behavior. Testing. Collection and analysis of the results: errors, failures, incorrect operation, vulnerabilities. Registration of the obtained results in the form of a report with recommendations for developers.
Plarium
Game customer’s support / HR
Kharkov, Região de Carcóvia, Ucrânia
(Full distant work)
customer service-game's,helping answering calls and questions,e-mailsupport HR manager Maintain accurate records of documentation and transactions,colect PersonalAdministration(PA),enter data into SAPorWorkday/ manage requests to update employees personal datas(data entry, corections,workschedule,.)inWorkday.

Education
V. N. Karazin Kharkiv National University
Bacharelado, Modelagem, engenheiro visualização 2d-3d · (2013 - 2017)