Yannick Martinet

Professionally committed and patient, I am an experienced pastry chef with a strong expertise in the kitchen. I have worked in the hospitality, logistics, and supply chain industries, cultivating a love for food, wine, and nature. 

As a capable and mature manager, I excel in setting up, developing, and optimizing businesses, while also organizing and training staff. In addition to my existing skills, I have experience in maintenance and solar systems, energy, and water. I can effectively manage and maintain solar power systems, ensuring optimal performance and efficiency.

I believe in leading by example and possess a keen eye for detail, always prioritizing guest satisfaction. With these existing aptitudes, I am well-suited for a managerial role in a lodge, boutique hotel, or hotel environment

July 2022
January 2023 Clouds Mountain Gorilla Lodge, Wildplaces Africa – Uganda
Service done on behalf of Beyond Challenge Lda
Consulting & Auditing services
5-star lodge situated at the border of Bwindi impenetrable forest with 20 beds, 1 restaurant, spa, and about 25 staff.
• Improved all departments by providing consulting and auditing services.
• Handled guest relations and interaction with guests.
• Managed staff and maintained relationships with national parks UWA, tourism authorities, government & local community.
• Trained and developed staff.
• Supervised lodge maintenance.
May 2021
December 2021 Private Castle in Channel Island
Service done on behalf of Beyond Challenge Lda
House Manager Couple for a HNWI owner
Private castle on a private island in Channel Island (UK) for a HNWI owner.
• Oversaw a team of 6 staff.
• Setup a routine maintenance for equipment.
• Cooked and drove for the owner.
August 2020
Present Creation of Beyond Challenge Lda
Hospitality Management & Services 
Co-owned and operated a hospitality management company with my partner Isabel Fernandes 
• Provided hospitality management for short or long term projects.
• Offered consulting and auditing services to improve FOH and BOH areas.
May 2018
April 2020 Montebelo Gorongosa Lodge & Safari – Beira, Mozambique
Lodge Manager Couple
Lodge situated inside Gorongosa National Park with 100 beds, 1 restaurant, 1 conference room, spa, gym area and about 85 staff.
• Kept good relations between Montebelo Lodge and Gorongosa National Park.
• Increased guest satisfaction with booking.com from 7.9 to 8.6.
• Organized conferences with more than 150 PAX for Ceasefires with the president of Mozambique; retreat conference of United Nation etc.
• Upgraded rooms and lodge aspect.
• Maintained online booking platform and set up the main booking engine D-Edge
• Maintained Host PMS and POS system.
• Worked with SAP for lodge purchase order.
• Supervised maintenance and implemented logbook.
• Oversaw F&B department.
August 2017
March 2018 Belmond Eagle Island Lodge – Okavango Delta, Botswana
Lodge Manager Couple
5-star remote safari lodge with 12 rooms, 1 restaurant, 2 bars, about 40 staff, 5 safari cars, 5 boats and 1 barge for 13 guests.
• Hosted guests during their stay and ensured their needs were fulfilled.
• Increased LQA (Leading Quality Assurance) audit score from 74% to 85%.
• Reformatted menu and bar list layout.
• Managed storeroom with FIFO procedure.
• Created SOPs.
• Implemented logbook for boats, cars fleet and fuel stock.
• Supervised hybrid solar system (220 kVA) with 800 photovoltaic panels, 96 batteries and 2 generators.
• Supervised fresh and grey water plant.
October 2013
December 2016 Nuarro Lodge – Nacala, Mozambique
General Manager Couple
Eco-lodge with +600 ha area located in a remote area with 12 chalets, 2 bars, 2 restaurants, dive center and about 90 staff.
• Handled accounting and budgeting.
• Oversaw the whole IT system, setting up router and long range WIFI upgrade.
• Maintained hotel system IBERICO for booking, invoicing and back office.
• Oversaw maintenance on the lodge, new building, cars, tractor.
• Maintained 3 phases hybrid solar system (30 kVA) with 182 photovoltaic panels, batteries, and generator backup (40 kVA).
• Maintained reverse osmosis water system (800 ltr fresh water per hour)
• Oversaw dive center maintenance including boats and air compressor.
• Maintained the lodge and all areas for aspect and functionality.
• Prepared menu bar list and kept selling price updated.
May 2013
September 2013 Gallery Hotel – Maputo, Mozambique
F&B Manager
Boutique hotel located at Catembe (Maputo), with 18 rooms, penthouses, chalets and 2 restaurants.
• Involved with administration for staff salary.
• Maintained the whole IT system operation during IT manager absence.
• Oversaw hotel maintenance.
• Implemented maintenance schedule.
• Updated F&B System eZee database and POS to get report with cost information.
2001
2012 Pullmantur Cruises, Spain
• Mar 2009 – Apr 2012 Logistics Manager
• Feb 2006 – Mar 2009 Purchasing, Hotel & Operations
• Apr 2004 – Feb 2006 Fleet Cost Controller
• Mar 2001 – Apr 2004 Cluster Executive Pastry Chef
1988
2001 Various companies in France, China, USA, Thailand, Mexico etc. 
Pastry Chef 
Worked as a pastry chef in various companies such as Club Med resort, Jinglun Hotel, les compagnons du devoir de tour de France and other restaurant and pastry shops.
 

2020 Portugal Tourism
Training program “Safe & Clean” about Covid prevention in Restauration
2017  Red Cross - Portugal
European First Aid Certificates
2017  Wildlife Campus – South Africa
Game Lodge Management Course
2013  School of Hospitality and Tourism ESAH – Spain
Postgraduate Restaurant Management (Postgrado / Titulación Superior en Experto Maître) Restaurant, Bar and Banquet Management
1989 Compagnons du devoir du tour de France
Pâtissier, Glacier, Chocolatier, Confiseur
1988 C.F.A de la Chambre de Métiers de la Gironde – France
C.A.P. Pâtissier, Glacier, Chocolatier, Confiseur (Vocational Training Certificate Pastry - European Qualification Framework Level 3)