Convatec - CRM Application Admin - Lisboa, Portugal - Damia

Damia

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

ConvaTec is recruiting a CRM Application Admin

About:

ConvaTec is a global medical products and technologies company focused on therapies for the management of chronic conditions, with leading market positions in advanced wound care, ostomy care, continence and critical care, and infusion devices.

They are a dynamic team that makes sure their technology is improving people's lives

About the role:

Working within the strategic framework set-out by the Director of Digital Development and Operations, the Application Administrator will play a leading role in Convatec's drive to provide a World-Class Customer Experience through Digital Channels.

Requirements:

Responsible to maintaining, upgrading and configuring the platform
Monitors and create report for various aspect of the platform such as usage, security and performance,
Manage and run data queries
Attending to Agile Ceremonies
Participate in testing and evaluating new programs
Working closely with other members of the cross functional team
Determining operational practicality

Requirements:

Experience working on the D365 CE platform in a development and/or administrator role
Experience working on the Power platform and creating power automate processes
Experience of.

Net, JS coding and SQL

Working with Sales, Service & marketing CRM Users
Working knowledge with data extraction, transformation and upload tools such as Kingswaysoft, Power Automate or similar tools
Experience with Marketing Automation and Telephony tools such as Click Dimensions and Genesys or similar tools
Experience working on a highly customised D365 system (nice to have)
Knowledge of CRM plugin coding, xrm toolbox or similar tools

Must have:

Excellent analytical, problemsolving, and communication skills,
Able to communicate and collaborate effectively with all members in a manner that engages all stakeholder groups
Good knowledge of Agile methodology and principles by regularly learning it
Working knowledge of Software Development Lifecycle
Graduate degree in computers or business discipline
Consultative approach with blend of pragmatism and assertiveness,
Fluency in English.

Nice to have:

Excellent analytical, problemsolving, and communication skills,
Able to communicate and collaborate effectively with all members in a manner that engages all stakeholder groups
Good knowledge of Agile methodology and principles by regularly learning it
Working knowledge of Software Development Lifecycle