Developer ServiceNow HRSD - Maia, Portugal - Infineon Technologies

Descrição

As Developer ServiceNow HRSD, you will be responsible for supporting the continuous improvement of our Case Management Infrastructure in ServiceNow as we modernize the HR Service Delivery Model for Infineon. You will work closely and effectively together with global cross-functional IT teams and business analysts to develop document management, as a substantial part of our HR Case Management.

In your new role, you will:

• Work as an interface and intermediary to HR to bring our global ServiceNow HR Solution to the next level.
• Gather requirements, understand business processes, and translate them into technical solutions within the ServiceNow platform.
• Design, customize, and implement ServiceNow solutions in HR Service Delivery (HRSD) and Document Management.
• Perform system testing, debugging, and troubleshooting to identify the root cause of defects and implement preventive actions.
• Ensure the overall quality and stability of the implemented solutions.
• Collaborate with cross-functional teams and work closely together with colleagues in a global team.

With your proactive approach, analytical mindset, and efficient communication skills, you can generate and implement creative ideas while establishing long-lasting partnerships. Additionally, you have a unique ability to maintain a holistic perspective, even in the face of challenging and intricate circumstances.

You are best equipped for this task if you have:

• A Bachelor's degree in Computer Science, Software Engineering, or any relevant field.
• At least 2 years of working experience in IT or any relevant field.
• Knowledge of the ServiceNow platform. HRSD and EDM module experience is a plus.
• Skilled in creating visually appealing and user-friendly document templates in ServiceNow, including the use of Document Blocks, Scripts, and Style Blocks.
• Knowledge in HTML and CSS;
• Knowledge of SAP ERP HCM will be an advantage;
• Strong problem analytical, and problem-solving skills, and good communication skills;
• Fluency in English.

Please send us your CV in English.

• Möglichkeit für Coaching, Mentoring & Netzwerken
• Trainingsangebot & strukturierte Entwicklungsplanung
• Möglichkeit zur internationalen Entsendung
• Verschiedene Karrierepfade: Project Management, Technical Ladder, Management & Individual Contributor
• Flexible Arbeitszeit: Vertrauensgleitzeit
• Möglichkeit zum Home Office
• Offenheit für Teilzeit (auch in der Elternzeit)
• Medical Coverage
• Gesundheits- & Vorsorgeprogramme
• On-site gym
• Kantine
• Versicherungsangebot zu attraktiven Konditionen
• Lohnfortzahlung im Krankheitsfall
• Erfolgsbonus
• Möglichkeit mobil aus dem Ausland zu arbeiten (EU)

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

- Feel welcome at Infineon Shared Service Center in Porto -

Our multifunctional business model is focused on high quality services through operational excellence with engaged people. We are recognized globally at Infineon as a valuable business partner.
These are the main business services on our site: Finance, Procurement, Human Resources, Cyber Security, Robotic Process Automation, IT, Audit, Legal, Compliance, Business Continuity among other areas that consolidate us as a high quality partner.
You will find a very open and approachable working culture at Infineon Porto, focused on promoting our people engagement and well-being at work.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant ́s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
for more information about Diversity & Inclusion at Infineon.