Customer Success Manager - Lisboa, Portugal - Cluster OS Limited

Cluster OS Limited
Cluster OS Limited
Empresa verificada
Lisboa, Portugal

há 6 dias

João Santos

Postado por:

João Santos

Recrutador de beBee


Descrição

Are you ready for new opportunities? New challenges and fair work conditions? Consider Us


We are looking for dynamic and passionate individuals, fluent in Dutch, to join our team, provide an amazing experience for all our clients and ensure a positive workplace environment.

Do you feel ambitious and capable of growing with Cluster? We would be happy to hear from you


ABOUT YOUR ROLE:

Be a team player and contribute to a positive work environment

Ensure an exceptional customer relationship and customer experience throughout the entire customer journey.

You will be the point of contact for inquiries related to pre

Build a sustainable and mutually beneficial relationship between customers and the brand you represent.


WHAT WE EXPECT FROM YOU
Fluent Dutch speaker.

Knowledge of English level C1 (to ensure you are up to date with training and communication between departments and employees).

Excellent communication skills and ability to work well in a team.
Positive attitude and willingness to perform additional tasks.
Customer satisfaction orientation and proactivity.
Ability to deliver results independently and in often ad hoc situations.
Ambitious to engage with other team members and share experiences.
Well organized, valuing good work ethic and acting with integrity in every situation.
Demonstrate reliability and trustworthiness.


WHAT YOU CAN EXPECT FROM US
Fully paid onboarding period (one month).
Professional career progression and support throughout your career development.
A multicultural and diverse environment with an excellent working environment.
Team building activities organized by Cluster and/or its team members.
Competitive salary package for entry level (includes transportation allowance and work from home allowance, if applicable).
Salary paid in twelve months.
All necessary equipment will be provided by the company.
Private medical insurance will be provided (after completion of probationary period).

Location:
Lisbon


Job Types:
Full Time, Permanent, Non-Fixed Term Employment Contract.


Start date:
Frequently hiring


Salary: 1.645,00€ monthly gross (excluding performance bonus and/or other benefits)


ABOUT US:

Cluster is a young and dynamic company that is driven by a bold ambition.

Our journey began in 2020 with just two employees, but today, we are proud to have a team of over 400 professionals and to operate in Lisbon and in Barcelona and have built a team to support European markets in various countries such as Italy, Denmark, Sweden, Germany, Spain, France, Belgium, Switzerland, the Netherlands, and our home base, Portugal.


Our focus is not only on growth, but also on creating opportunities for our team members to grow and succeed.

We firmly believe that our team is the backbone of our success, and without them, we would not be where we are today.

Our close-knit team has always been an integral part of our company's DNA, and we aim to maintain this spirit even as we continue to grow and welcome new members to our team.


At Cluster, you are not just another employee - you are a valuable team member who plays a vital role in our collective success.

We are committed to supporting and empowering our team members to achieve their full potential and contribute to our company's growth, as well as their own personal and professional development.


Job Types:
Full-time, Contract, Permanent


Salary: 1,645.00€ per month


Ability to commute/relocate:

  • Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Notice Period?

Experience:


  • Customer service: 1 year (preferred)

Language:

- communicative level of English (required)
- fluent Dutch (required)

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