Remote French Customer Support - Lisboa, Portugal - GentleWay

GentleWay

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

Project details:

Possible start on 1
5/05:

-
Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro:

Working schedule
:Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off

-
We offer training is is provided at the beggining of work:

Recruitment process 100% online

Client:

Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms.

With a dynamic mix of genres and styles, it speaks to audiences of all backgrounds.

Drawing from a legacy of iconic franchises and cutting-edge creations, the Warner Brothers Project is a beacon of innovation, constantly pushing boundaries to captivate global audiences.

Your responsabilities:

Assist
French Speaking Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
Provide accurate and realtime responses to the customers inquiries.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Our expectations:

You speak
French in proficiency
Intermediate English level (at least B2)
You already live in Portugal
Selfmotivation and a collaborative spirit to thrive in our dynamic team.

Main duties:

Possible start on
15/05:
Working schedule
:Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off

-
Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro:

Full time employment, 6 months fixed-term renewable contract
Private Health insurance with a dental plan (after 6 months of the contract)
Training is provided at the beginning of the work

Competitive salary and remuneration system:

-
895€ gross x 12months +
2 extra salaries per year
-
up to 100€ gross monthly performance bonus,
- meal allowance
:7,23€ NET/working day (voucher):

- transport allowance
:20€ / month
French #CustomerService #Lisbon #Oriente #Francês #Lisboa #Francophone #Français

CustomerService, Service client, Support client, Centre d'appels, Centre de support, Assistance technique, Soutien technique, Équipe de support, Qualité de service Service à la clientèle, Gestion des clients, Téléphoniste Numéro de téléphone, Appelant Ventes et marketing, Vente et marketing, Stratégie marketing, Plan marketing, Support technique et helpdesk, Ticket de support, Logiciel de helpdesk, Utilisateurs Travailler à l'étranger, Expérience à l'étranger, Carrière à l'étranger, Stage à l'étranger, Parler français, Support en français, Support clientèle en français, Centre d'appels en français, Service client en français, Français, Lisboa

Type d'emploi :
Temps plein

Rémunération : 1 044,00€ à 1 164,00€ par mois

Question(s) de présélection:

Your current location:
When is the closest possible date to start for you?
Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).

Langue:
- français min C2 (Requis)
- anglais min B1 (Requis)

Date de début prévue : 15/05/2024