Technical Support Advisor - Lisboa, Portugal - City Job Offers

City Job Offers

Empresa verificada

Lisboa, Portugal

há 6 dias

Postado por:

João Santos

Recrutador de beBee

Descrição

Technical Support Advisor (French market) in Lisbon

Would you like to boost your career working in digital marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we would like to meet you Experience living abroad, start your digital marketing career at online advertising platform and enjoy the great Portuguese lifestyle.

Technical Support Expert for Online Marketing Platform

About the Company:

Join the #1 in online advertising platform with current annual revenue of more than 100 billion US dollars. It can place ads both in the results of search engines and on non-search websites, mobile apps, and videos.

Your Profile:

French is your first language, and you are fluent in English
You have a high school degree or a bachelor's degree
You have an interest in online marketing products
You are a strategic thinker
Experience in technical troubleshooting, is a plus but not mandatory

Your Responsibilities:

Understand the business goals of the clients and support them through a chat system
Provide highquality customer service
Adapt the brand's voice and tone
Respond appropriately to customer escalations and escalate issues
Respond to inbound customer requests, document relevant case information

What is in it for you?

Intensive training for all new employees
Fulltime position
Be part of a multicultural team and work in a great environment
Competitive Salary
Performance Bonus
Permanent contract (3 months of trial period)
Work future workplace will be in a modern office in Lisbon
Private health insurance (after 6 months of the contract)
Get real career opportunities within the company
Your relocation is organized by the employer including the reimbursement of the initial flight expenses, the accommodation and much more