- Processing of customer inquiries regarding invoice corrections, cancellations, new invoices, and VAT corrections
- React to client account queries in a timely and professional manner
- Research and implement creative, yet governance-compliant solutions and techniques to facilitate payments
- Ensure customer satisfaction
- Liaise between internal teams (Finance, Sales, Customer Success Management) and external customers
- Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
- Previous experience in an equivalent role
- Bachelor's degree in business administration, economics or a comparable qualification
- Comprehensive understanding of corporate procurement processes and terms and conditions (e.g. T&Cs, MSAs and GTCs)
- Excellent skills in problem-solving, (self) time-management, organizing and administration duties
- Professional in MS-Office, especially MS-Excel
- Respectful, empathetic and patient approach to customers and if necessary good skills in deescalating
- Fluent written and spoken English language skills are mandatory, German or another second language are a plus
- Experience with Oracle NetSuite
- Previous worked with HubSpot
- You are friendly, well-structured, and analytical
- Flexible working hours
- Potential for personal and professional development
- A fun, creative and supportive team
- Be part of a fast growing company with a lot of opportunity for advancement
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Billing Specialist - Lisbon, Portugal - AnyDesk Software
Descrição
Billing Specialist (m/f/d)
Lisbon, Portugal Finance Full-timeAbout Us
AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.Join us in shaping the future of software technology
What we are looking for:
To support us on our mission, we are looking for a talented and highly ambitious Billing Specialist. In this role, you will review account information, correct discrepancies and ensure that invoices are properly issued. To be successful as a Billing Specialist, you should be a conscientious individual with excellent communication and accounting skills. You should be detail-oriented, organized, self-motivated and have an affinity for numbers.
Basic Qualifications:
Preferred Skills and Experience:
What we offer:
