Retail Backoffice Specialist - Lisboa, Portugal - Kelly Services-Portugal

Kelly Services-Portugal

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

Publicado- 14-Feb-2023- Salário- Localização- Lisboa- Categoria- Temporário/Contrato- Sector- Apoio ao Cliente/Contact Center- Referência- BBBH580358
Descrição:
Are you passionate about online business and have experience in Customer Care Assistant? Then we have the right job for you

Kelly Services is recruiting
-
a

Retail Backoffice Specialist fluent in Swedish & English (M/F) for an American multinational technology company. This position would be suitable for those interested in new technologies and online shops.

Main responsibilities:

The
-
Retail Backoffice

Specialist (M/F) has a wide range of responsibilities focused on fulfilling customer expectations and/or notifying them of changes, alerting superiors to any slowdowns in delivering customer service and improving the overall customer service experience.

The role may also include processing incoming requests from customers for changes in shipment disbursement:
package reroutes, address corrects, hold for pickup or return to sender

Profile:

Oral and written communication skills in the following language

Swedish

and

English

(mandatory);- Excellent communication skills;

Proactivity and dynamism;
Very good technical knowledge (
eliminatory);
Strong Customer and results orientation.

Schedules:
Monday to Sunday - rotative shifts between 7 am - 10 pm (8h/d) with two rotative days off per week

We Offer:

Employment contract with Kelly Services;
RBM + Meal Allowance + Proportional + Performance bonus;
Challenging, responsible, and varied tasks.
Wellbeing campaigns, training and development programs, partnerships/discounts, and yearround events (solidarity and environmental actions, volunteering, and fun competitions.
Let us help you find what's next. ___

Kelly Services acts as an Employment Agency in relation to this offer.

Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.