Front Desk Agent - Évora, Portugal - Selina

Selina

Empresa verificada

Évora, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

Who we are
Our Mission is to inspire authentic and meaningful connections.

Selina was born out of a desire to celebrate the nomadic lifestyle:

to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

What the role is

You are a person who can be assigned several tasks, witty, creative and curious who enjoys challenges, organizations with rapid growth and that strike you learn something new every day.

Change is your ally and the creativity of your best friend.

You are ready to jump at any time and wear many hats because you value the growth you can have when learning to do it all.

Responsibilities

Responsible for communicating the different Tours & Travel products and services during the check in process
Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch when relevant)
Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education)
Responsible for recording Tours & travel sales in systems, Rezdy and Winks.
Responsible with supporting guests in case of any question/concern needed regarding an T&T product
Manage receptionists tasks on the night shift
Process all guest checkins and early check outs
Review receptionists' reports
Obtain clean and organized reception
Accounting reports as required
Ensure to complete the logbook
Check all the Complete Registration Cards to make sure to have all the Id ́s and personal information of our arrival guests
Perform adjustments and corrections and rectify all PMS problems that occur during night shift
Verify that all registered guests have the payment applied correctly in the PMS P
Prepare of End of day procedure