Customer Support Expert - Lisboa, Portugal - Kelly Services-Portugal

Kelly Services-Portugal

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

Publicado

21Nov2023
Salário

Localização

Lisboa
Categoria
Temporário/Contrato
Sector
Apoio ao Cliente e Contact Center
Referência
BBBH639182
Descrição
As part of our client's team, you will work in the Commercial department. Our client is growing and contributing to innovate and develop the payments area and needs to keep making a difference in the support provided to its clients, which is why they are looking for an ambitious person who wants to be part of this fantastic area of the payments revolution
Considering that you will be responsible for general, technical and administrative support, as well as guaranteeing the onboarding process for new clients, your main responsibilities will include:
Highlighting the advantages of our client's innovative solutions;
Contacting other members of the team to resolve issues more quickly.

Our client is a 100% Portuguese payment institution, established in 2007, that provides its customers with simplified solutions to make online payments and is a company regulated by the Bank of Portugal

Office:

Lisbon (central Lisbon) -> hybrid - 3 days in the office and 2 days at home
-
Schedule: 9am to 6pm, from Monday to Friday
What can you expect in return?

Direct employment contract with our client;
Aboveaverage salary and in line with your experience;
Performance bonus and health insurance;
Other benefits: gym access; birthday and equipment needed for remote work;
Last but not least, the opportunity to work for a 100% Portuguese fintech company that is expanding rapidly.

What are we looking for in you?:

Bachelor's degree
valued areas: management, marketing, communication, etc. (preferred);
Previous experience of at least 1 year in customer service, with a focus on payments or e-commerce (preferred);
Previous experience in Customer Support;
Portuguese as a Native language + Level C in English (mandatory);
High organizational, task management, and planning skills;
Coherent and fluid communication, as well as excellent writing skills;
Strong orientation to detail and professional pride. ___

Kelly Services acts as an Employment Agency in relation to this offer.

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